At CasaKeepr, we respect your privacy. We are committed to protecting the personal information you share with us when setting up property profiles and tracking home maintenance. This policy explains what information we collect, how it is stored, and how it is used.
1. Information We Collect
To provide our service, we collect the following types of information:
- Account Information: Your name, email address, password, and configuration settings (e.g. timezone, email preferences).
- Residence Information: Details you choose to input about your home, including address, property type, square footage, bathrooms, bedrooms, and the year built.
- Features & Appliances Information: Data regarding appliances, systems (HVAC, Roof, Pool, Gutters), serial numbers, model numbers, installation dates, service logbooks, completion costs, and notes.
- Home Records & Uploaded Content: Maintenance history, projects, contractor details, warranties, emergency locations, receipts, manuals, documents, photos, and other files you choose to save.
- Household Sharing Information: Email addresses, access roles, invitations, and acceptance information used when an owner shares a Home Record.
- Payment Information: Stripe processes card payments. CasaKeepr stores the customer and subscription identifiers needed to maintain subscription status, but does not store full card numbers.
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve the CasaKeepr platform, including:
- Generating a maintenance checklist based on the home information you provide.
- Searching, organizing, exporting, and displaying the Home Records you choose to save.
- Providing optional document suggestions from supported images and PDFs. When this feature is configured, uploaded content may be sent to an AI processing provider to suggest fields such as title, record type, date, cost, manufacturer, model number, or serial number. You review and approve what is filed.
- Providing household access and private calendar subscriptions at your direction.
- Sending timezone-aware email digests and reminders when service is due.
- Syncing and maintaining subscription status.
- Answering support requests and resolving software bugs.
We do not sell your personal information, email, or property details to third-party advertisers or contractor companies. Our sole revenue source is the subscription fee.
3. Information Sharing and Disclosure
We share information with service providers as needed to operate the platform:
- Infrastructure Providers: Hosting and database services.
- Payment Processors: Stripe processes billing and provides subscription status.
- Email Delivery: Email delivery providers send account messages and notifications.
- AI Processing Providers: When optional smart document intake is configured and used, the selected provider processes supported uploaded content to return suggested record details.
- People You Invite: Household members can view or edit the specific Home Record you share according to the role you assign. Owners can change or remove that access.
Calendar subscriptions use a private link. Anyone who receives that link may be able to view the task and project titles included in the feed. You can replace the link from Calendar Sync if it is shared accidentally.
4. Data Retention and Security
We retain account and home data while the account is active and as otherwise required for business, legal, fraud-prevention, backup, or security purposes. When you permanently delete an account, CasaKeepr removes the active account and owned Home Records from the application, subject to any limited retention required by law or maintained temporarily in protected backups. The application uses HTTPS in production and ASP.NET Core Identity password hashing. No method of storage or transmission can be guaranteed to be completely secure.
5. Your Rights & Contact Details
You can review and modify account information in Account Settings. The Your Data page lets you download a machine-readable copy of your account and Home Records or permanently delete your account. Active paid subscriptions must be canceled before account deletion. You may also contact us with a privacy question or request at:
Email: privacy@casakeepr.com